Updated: 1 January 2026

711 Cui Terms & Conditions — Malaysia Platform Terms of Use

Please read these Terms & Conditions carefully before registering or using any 711 Cui services. By creating an account, you agree to be bound by all rules set out herein.

This document is a binding agreement between you ("Member") and 711 Cui ("Platform"). If you do not agree with any of the terms herein, please do not use our platform.

Key Things You Need to Know

A summary of the six most important points in the 711 Cui Terms & Conditions before you start playing.

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18-Year Age Limit

The 711 Cui platform is only accessible to individuals aged 18 and above. Registration by minors is strictly prohibited and any such account will be closed immediately.

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One Account Per Player

Each individual is permitted to hold only one registered account. Registering multiple accounts under the same individual constitutes a violation of our terms and will result in all such accounts being suspended without warning.

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MYR Deposits & Withdrawals

All transactions at 711 Cui are conducted in Malaysian Ringgit (RM). We accept Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. Minimum deposit is RM 20, and withdrawals are processed within 15 minutes.

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Bonus Wagering Terms

All bonuses and promotions are subject to the wagering requirements specified in their respective promotion terms. Bonuses may not be withdrawn as cash until all wagering requirements have been fully met.

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Personal Data Security

Your personal data is protected in accordance with the 711 Cui Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA). We will not share your information with any third party without your consent.

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Dispute Resolution

Any dispute relating to gameplay, transactions, or promotions must be reported to the 711 Cui support team within 30 days of the incident. Management's decision is final.


1 Member Eligibility

To register and use 711 Cui's services, you must meet all of the following eligibility requirements without exception:

  • You must be at least 18 years old on the date of registration.
  • You must be a legally recognised individual with the capacity to enter into a binding agreement.
  • Your use of this platform does not violate any laws or regulations applicable in your jurisdiction.
  • You are not currently on any self-exclusion list or active gambling exclusion programme.

711 Cui reserves the right to request proof of age or identity from any member at any time. Failure to provide the required documents within the specified timeframe may result in your account being temporarily suspended or permanently closed.

If we determine that a member registered prior to turning 18, all winnings will be forfeited and the account will be closed immediately without compensation.

2 Registration & Account Management

Each individual is only permitted to register and hold one account only on the 711 Cui platform. Creating multiple accounts — whether using different names, email addresses, phone numbers, or payment details — is a serious violation of these terms.

2.1 Registration Information

You are solely responsible for ensuring that all information provided during registration is accurate, truthful, and up to date. Providing false or misleading information may result in account closure and forfeiture of any account balance.

2.2 Account Security

You are fully responsible for keeping your password and login credentials confidential. All activity that occurs on your account is considered your own, unless you have immediately reported loss of access to us.

  • Do not share your password with anyone, including family members.
  • Enable two-factor authentication (2FA) for added security.
  • Contact customer support immediately if you suspect any suspicious activity on your account.

2.3 Identity Verification (KYC)

711 Cui may require a Know Your Customer (KYC) process before processing withdrawals or when suspicious activity is detected. Required documents may include a copy of your national identity card (MyKad), proof of address, and proof of ownership of the payment method used.

3 Deposits & Payment Methods

711 Cui accepts a variety of popular digital payment methods in Malaysia. All deposits are processed in Malaysian Ringgit (RM) only.

3.1 Accepted Deposit Methods

Touch 'n Go eWallet GrabPay Boost ShopeePay DuitNow FPX / Maybank2u CIMB Clicks

3.2 Deposit Limits

  • Minimum deposit: RM 20 per transaction.
  • Maximum daily deposit: Subject to the limits set according to your account tier.
  • All deposits are processed instantly upon confirmation by the payment provider.

3.3 Deposit Requirements

All deposited funds must originate from an account or e-wallet registered in your own name. Deposits from third parties — including family members or friends — are not permitted and may result in the deposit being held pending investigation.

711 Cui does not charge any processing fees for deposits. However, third-party payment providers may impose their own fees, which are beyond our control.

4 Withdrawal

Withdrawals from your 711 Cui account are processed according to the following procedure:

4.1 Processing Times

  • Standard withdrawals are processed within 15 minutes for accounts that have completed KYC verification.
  • Your first withdrawal may take up to 24 hours to process for security verification purposes.
  • Withdrawals exceeding certain thresholds may require additional review by our finance team.

4.2 Withdrawal Limits & Conditions

  • Minimum withdrawal: RM 50 per transaction.
  • For security purposes, the withdrawal method must match the deposit method used for your first deposit.
  • Bonus balances that have not met the wagering requirements cannot be withdrawn as cash.
  • If an account displays patterns of suspicious activity, 711 Cui reserves the right to suspend withdrawals pending the completion of an investigation.

4.3 Identity Verification for Withdrawals

For withdrawals exceeding RM 5,000 within a 30-day period, you may be required to submit additional identity verification documents. This is a standard security measure to protect your account from unauthorised access.

5 Bonus & Promotions

711 Cui offers a wide range of bonuses and promotions to its members. All bonuses are subject to the specific terms and conditions stated in each promotional offer.

5.1 General Bonus Principles

  • Each bonus may only be claimed once unless otherwise stated in the respective promotion's terms.
  • Bonuses cannot be transferred between accounts or given to another player.
  • 711 Cui reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Any attempt to abuse the bonus system — including the use of multiple accounts or opposing bets — will result in all bonuses being forfeited and the account being closed.

5.2 Wagering Requirement

All deposit bonuses are subject to a minimum wagering requirement before any winnings can be withdrawn. The wagering requirement for each promotion is clearly stated on the relevant promotions page. For example, a bonus with a 20x wagering requirement means you must place bets totalling 20 times the bonus value before a withdrawal is permitted.

5.3 Bonus Validity Period

Every bonus has a stated validity period. Any unused bonus or unmet wagering requirement within the specified period will expire automatically and cannot be reinstated.

Check our Promotions page regularly for the latest offers. For any bonus-related enquiries, our customer support team is available 24/7 and happy to help.

6 Game Rules

All games available on the 711 Cui platform — including Live Casino, slots, Poker, Sports Betting, e-sports, badminton, and virtual sports — are subject to their respective game rules, which can be found in the help section of each game.

6.1 Game Integrity

711 Cui uses Random Number Generator (RNG) technology certified by independent auditing bodies to ensure that every slots spin and game outcome is fully random and fair. Dealer outcomes in Live Casino games are broadcast in real time and cannot be manipulated.

6.2 Sports Betting & E-Sports

  • All odds displayed for Malaysia Super League, EPL, Champions League, international badminton, Mobile Legends, PUBG, CS:GO, and other events are subject to change until a bet is confirmed.
  • Confirmed bets cannot be cancelled unless the match is postponed or cancelled by the official organiser.
  • In the event of a match cancellation, all affected bets will be fully refunded to your account.

6.3 Technical Disruptions

In the event of a technical disruption during an active game session, 711 Cui will refer to system records to determine the status of the game. Where records are insufficient, the relevant bets may be returned to the player as a fair resolution.

7 Prohibited Player Behaviour

The following activities are strictly prohibited on the 711 Cui platform and may result in immediate action, including account closure and forfeiture of balance:

  • Owning or operating more than one registered account.
  • Using automated software, bots, or scripts to assist in gameplay.
  • Colluding with other players to manipulate game outcomes.
  • Abusing the bonus or promotion system through any dishonest means.
  • Depositing or withdrawing funds through a third-party account.
  • Using the platform for any money laundering or illegal financial activities.
  • Providing false or misleading information during registration or the KYC process.
711 Cui works with the relevant authorities to report any suspicious activity related to money laundering or financial fraud. Accounts found to be involved in such activities will be referred to the authorities without prior notice.

8 Account Closure & Suspension

8.1 Account Closure by Member

You may request to close your account at any time by contacting our customer support team via live chat or email at support@711cui.com. Please ensure all pending withdrawals have been processed before submitting an account closure request.

8.2 Account Closure by 711 Cui

711 Cui reserves the right to suspend or close any member's account without prior notice under the following circumstances:

  • Violation of any terms and conditions set out in this document.
  • Suspected or detected fraudulent activity, collusion, or money laundering.
  • Registration by individuals under 18 years of age.
  • Instructions from the relevant authorities.
  • Accounts that have been inactive for more than 12 consecutive months.

9 Limitation of Liability

To the extent permitted by applicable law, 711 Cui is not liable for:

  • Any financial losses incurred as a result of gambling activity on our platform.
  • System interruptions or failures caused by factors beyond our control, including internet outages, third-party server failures, or natural disasters.
  • Indirect, consequential, or punitive damages arising from the use of our platform.
  • Data loss or financial loss resulting from your failure to keep your login credentials secure.

In all circumstances, 711 Cui's maximum liability to you is limited to the total amount you have deposited in the 30 days prior to the claim being made.

10 Responsible Gambling

711 Cui takes our responsible gaming commitment seriously. We believe that betting is a form of entertainment and should not be seen as a way to solve financial problems or generate a steady income.

10.1 Responsible Gaming Tools

Our platform provides a range of responsible gambling tools that you can activate at any time through your account settings:

  • Daily/weekly/monthly deposit limits — set the maximum amount you can deposit within a given period.
  • Loss limit — set a maximum limit on the losses you are willing to accept.
  • Temporary Account Pause — suspend account access for 24 hours, 7 days, or 30 days.
  • Permanent self-exclusion — permanently close your account if you feel that gambling has become a problem.

10.2 Getting Help

If you or someone you know is experiencing gambling-related issues, please seek professional help. Contact the 711 Cui support team for more information on available resources, or visit the Responsible Gambling page for more detailed guidance.

11 Amendment of Terms & Conditions

711 Cui reserves the right to amend, add to, or revise these Terms & Conditions at any time at our sole discretion. Any amendments take effect immediately upon publication on this website.

We will notify members of any significant changes via in-platform notifications or their registered email. By continuing to use the platform after an amendment is published, you are deemed to have accepted the updated Terms & Conditions.

It is your responsibility to check this page periodically to ensure you are always aware of the latest version of 711 Cui's Terms & Conditions.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please contact our team through the following channels:

  • Email: support@711cui.com
  • Live Chat: Available 24/7 via the chat icon at the bottom right of the platform.
  • Operating Hours: 24 hours a day, 7 days a week — including public holidays.

Our support team is fluent in Bahasa Malaysia and is ready to assist you with any enquiries promptly.


Understand Our Terms? Start Your Journey with 711 Cui

Register a free account today and enjoy a safe, fair, and entertaining online betting experience alongside more than 500,000 active members in Malaysia.

Gambling is for individuals aged 18 and above only. Please bet responsibly. Learn more
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