This Privacy Policy clearly outlines how 711 cui collects, uses, stores and protects your personal data. We are committed to safeguarding the privacy of every member in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape how we handle the personal data of every member in Malaysia.
All member personal data — including MyKad information, phone numbers, and payment details — is encrypted using industry-standard 256-bit SSL technology to prevent unauthorised access.
711 Cui has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes without your explicit consent.
Our Privacy Policy is designed in full compliance with Malaysia's Personal Data Protection Act 2010, ensuring your privacy rights are protected under applicable local law.
We openly disclose the types of data we collect, the purposes for collection and the data retention periods. No hidden data collection takes place without your knowledge.
You have the right to access, correct, delete or withdraw consent for your personal data at any time by contacting our privacy team.
Your payment method information — whether Touch 'n Go eWallet, GrabPay, DuitNow, or FPX — is handled through certified payment gateways and is not stored directly in our systems.
711 Cui collects various types of personal data to provide members in Malaysia with a comprehensive and secure online betting platform experience. The following are the categories of data we may collect:
This information is collected during the account registration and Know Your Customer (KYC) process to verify member identity and comply with relevant legal requirements.
To process deposits and withdrawals, we may collect information relating to your chosen payment method, including the account holder name and account number associated with Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX. Full account numbers are not stored directly in our systems — only the information required to verify transactions.
When you visit or use the 711 Cui platform, our systems automatically record certain technical information such as your IP address, device type, operating system version, web browser type, screen resolution, and general location data (state/city within Malaysia). This information is used solely for security and platform improvement purposes.
711 Cui collects personal data through a variety of transparent and lawful channels:
711 cui uses the personal data collected solely for the following purposes:
You may opt out of marketing communications at any time by updating your notification settings in your account or by contacting our support team.
711 Cui takes the trust you place in us seriously. We does not sell your personal data to any party. However, there are limited circumstances in which we need to share information with trusted third parties:
We work with approved service providers to support platform operations, including payment gateway providers (DuitNow, FPX, GrabPay, etc.), game software providers, server hosting services, and customer support platforms. All providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
We may disclose your personal data to Malaysian government authorities or law enforcement agencies when required to do so by law, court order, or valid legal proceedings. This includes investigations related to money laundering or financial fraud.
In the event of a merger, acquisition, or sale of 711 Cui's assets, member personal data may be transferred as part of that business transaction. We will notify members of any change in ownership and the options available to them before any data transfer takes place.
Protecting member personal data is 711 cui's highest priority. We implement multiple layers of technical and organisational security controls to keep your data safe at all times:
Access to member personal data within the 711 cui organisation is restricted to staff who genuinely require it to carry out their responsibilities. All staff undergo data protection training and are bound by strict confidentiality agreements.
In the event of a data security breach affecting your personal information, 711 Cui will notify affected members within 72 hours of the breach being identified, in line with industry best practices and applicable compliance requirements.
The 711 Cui platform uses cookies and similar tracking technologies to enhance the user experience and understand how members interact with our platform.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some 711 cui features. For more information on how to manage cookies in popular browsers, please refer to your browser's help documentation.
As a 711 Cui member and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
| Your Rights | Description | How to Claim |
|---|---|---|
| Right of Access | Request a copy of the personal data we hold about you | Contact our privacy email |
| Right to Rectification | Request correction of inaccurate or outdated personal data | Account settings or support |
| Right to Erasure | Request the deletion of personal data under certain circumstances | Contact the privacy team |
| Right to Object | Object to the processing of your data for direct marketing purposes | Account notification settings |
| Right to Data Portability | Receive your data in a machine-readable format | Contact our privacy email |
| Withdraw Consent | Withdraw processing consent at any time | Account settings or support |
To exercise any of the rights above, please contact our privacy team at privacy@711cui.com. We will process your request within 30 business days of receipt.
711 Cui retains your personal data for as long as necessary to fulfil the purpose for which it was collected and to meet applicable legal requirements:
Once the retention period has lapsed, your personal data will be securely deleted or fully anonymised so that it can no longer be linked to your identity.
The 711 Cui platform may contain links to third-party services such as game providers, payment providers, and technical support platforms. Our Privacy Policy does not cover the privacy practices of these third parties.
We encourage you to read the privacy policy of each third-party service you use alongside the 711 Cui platform. 711 Cui is not responsible for the privacy practices or content of third-party websites or services.
711 cui reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or new platform features.
When we make significant changes, we will notify you through:
Your continued use of the 711 cui platform after any updates to the Privacy Policy are published will be considered your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), which operates under the Ministry of Communications and Digital Malaysia.
Register an account today and enjoy a safe, transparent and responsible online betting experience alongside more than 500,000 active members across Malaysia.